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SUM stuck at igswd_mt _0

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Dear

 

we are upgrading our EHP4 System to EHP6 with SUM tool during initial stage it through the error (igswd_mt_0) for this we found note 1984140

we did all steps with in note but still our igswd_mt is in grey state and /PROC file system is already mounted

 

Kindly suggest valuable input we are stuck at PRD server we don't have much downtime for preprocessing satge

 

Regards


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